Terms and Conditions

1. Introduction

Welcome to Bali Spirit Day Spa (“we”, “our”, or “us”). By accessing our website (https://www.balispiritdayspa.com.au), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our website.

2. Website Use
• Content provided on this website is for general informational and promotional purposes only.
• We reserve the right to modify, update, or discontinue any service, information, or promotion without prior notice.

3. Services
• All services are subject to availability and must be booked in advance.
• We reserve the right to refuse service at our discretion.

4. Booking and Cancellation Policy
• Reservations require advance booking either online or by contacting us directly.
• Cancellations or rescheduling requests must be made at least 24 hours in advance. Late cancellations may incur a cancellation fee.
• No-shows may be charged the full amount of the booked service.

5. Payments
• We accept major credit cards, debit cards, and cash payments.
• Full payment must be made upon completion of service unless otherwise agreed upon.

6. Promotional Vouchers and Coupons
• Promotional vouchers or coupons provided by Bali Spirit Day Spa cannot be used in conjunction with existing promotions, discounts, or on products and services that are already on sale.
• Vouchers and coupons are not redeemable for cash and must be used before the specified expiry date.
• Lost, stolen, or damaged vouchers will not be replaced or refunded.

7. Gift Certificates
• Gift certificates are valid for 12 months from the date of purchase unless otherwise specified.
• Certificates cannot be redeemed for cash and are non-refundable.

8. Products
• All products purchased are non-refundable unless faulty or damaged.
• Exchanges or replacements are available for defective products within 14 days of purchase, accompanied by a receipt.

9. Liability and Disclaimer
• Bali Spirit Day Spa is not liable for any injury, loss, or damage resulting from the use of this website or our services, except where required by law.
• We strive to ensure the accuracy of information provided on our website but cannot guarantee its completeness or accuracy at all times.

10. Privacy
• Your privacy is important to us. Please review our Privacy Policy on our website, which explains how we collect, use, and protect your personal information.

11. Intellectual Property
• The content, trademarks, logos, and images on this website are the intellectual property of Bali Spirit Day Spa and may not be used without explicit written consent.

12. Changes to Terms and Conditions
• We reserve the right to update these Terms and Conditions periodically. Updated versions will be published on our website.

13. Governing Law
• These Terms and Conditions are governed by the laws of Australia and subject to the jurisdiction of the courts of Australia.

14. Contact Information

For any queries regarding these Terms and Conditions, please contact us at:

Bali Spirit Day Spa
Ellenbrook, WA, Australia
Phone: 0423523172
Email: hello@balispiritdayspa.com.au